Legal
Terms & Conditions
Welcome to Mizora Travels. We are committed to providing safe, enjoyable, and memorable travel experiences. By booking a tour or travel service with us, customers agree to the following Terms and Conditions.
On this page
1. Bookings
All bookings can be made through our company or by yourself.
2. Payments
Tour prices, deposits, payment deadlines, and any additional charges will be communicated before booking confirmation.
3. Cancellations and Refunds
Cancellation fees and refund eligibility will depend on the agreed booking policy and the terms of the relevant service providers.
4. Itinerary Changes
Changes may be necessary due to weather, safety concerns, road conditions, or other circumstances beyond our reasonable control.
5. Tour Guide and Transportation
Services will be provided according to the confirmed package. Extra hours, additional destinations, and services outside the package may incur additional charges.
6. Customer Responsibilities
Customers must provide accurate information, carry valid travel documents, comply with local laws, and respect local cultures and customs.
7. Travel Insurance
Customers are strongly encouraged to obtain suitable travel insurance before departure.
8. Personal Belongings
Customers are responsible for their personal belongings and valuables.
9. Complaints
Any concerns should be reported to Mizora Travels as soon as possible so that we can try to resolve them.
10. Acceptance
By confirming a booking, customers acknowledge that they have read and accepted these Terms and Conditions.